This notice explains how Phoenix handles the information you submit when creating an account and using this public website. It applies to the homepage, registration form and support channels published here.
We use your name and email to create your account, verify access and communicate with you. We do not sell them or use them for advertising, and we do not request credentials, identity documents or bank details through this website.
Name and email for registration; acceptance of terms, support messages and technical security records. If you choose Google, we receive your name, email and account identifier to verify access. We do not request access to Gmail, Drive or your contacts.
Passwords, API keys, Authenticator codes, bank credentials, identity documents or payment receipts.
Only our support team and essential hosting, email, security and abuse prevention providers. We do not sell data.
Encryption in transit, access control, least privilege, separate environments and security records.
Account: throughout the relationship and applicable retention periods. Technical records: limited periods. Theme: until you clear your browser data.
Access, rectification, erasure, restriction, objection, portability and withdrawal of consent.
The data controller is Phoenix, operating the website phoenix7ai.com and its registration and support channels.
Contact for privacy and exercising your rights: soporte@phoenix7ai.com.
This notice covers information we receive through this public website and the registration form. The Google API Services section also covers Google registration, sign-in and account linking within app.phoenix7ai.com. Other operational data in the private application and desktop configuration is governed by its specific controls, permissions and terms.
This website is not a banking or Binance application. Do not enter credentials for those platforms here.
This notice governs the public website and account registration. The private customer application may process other categories needed for operations: orders, receipts, conversations, bank configuration and execution records.
Such processing is governed by the customer agreement and application controls. Identity verification takes place on the relevant platforms and through the relevant providers, not through this website. Bank and Binance credentials are configured on the customer's computer and are not requested here.
If you are a customer and need details about your operational data, email soporte@phoenix7ai.com with the subject “Privacy · customer application”.
Phoenix P2P uses Google services only to create an account, sign in and link a Google identity to a Phoenix account. The requested scopes are openid, email and profile. We use the account identifier, name and verified email; we do not request access to Gmail, Drive, Google Photos, contacts or files.
Your name and email are added to your Phoenix account; the Google identifier allows us to recognize the linked sign-in. This data is retained during the service relationship and according to the retention periods described in this notice. Access is limited to authorized personnel and infrastructure providers needed to deliver and protect the service, or parties required to intervene by law.
We do not sell Google user data, use it for advertising or train AI models with it. We do not use Google APIs to generate, edit, store or distribute images, video, voice, synthetic content or AI-generated non-consensual intimate imagery (AI NCII). Google's role is limited to authentication; order evidence comes from its participants, not from Google.
You can revoke access from your Google Account and request deletion of your data by emailing soporte@phoenix7ai.com. Revoking Google access does not by itself delete your Phoenix account or records we must retain. The use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements where applicable.
Phoenix P2P uses Google API Services only for account registration, authentication and account linking with the openid, email and profile scopes. We use your account identifier, name and verified email. We do not request Gmail, Drive, Google Photos, contacts or files. Your name and email are stored in your Phoenix account; your Google identifier links your sign-in. Data is retained during the service relationship and under the retention periods described in this policy. Access is limited to authorized staff, essential infrastructure providers and legal requirements.
We do not sell Google user data, use it for advertising or train AI models with it. We do not use Google APIs to generate, edit, store or distribute images, video, voice, synthetic media or AI-generated non-consensual intimate imagery (AI NCII). Google authentication is separate from private order verification images supplied by order participants.
You can revoke access in your Google Account and request data deletion at soporte@phoenix7ai.com. Revoking Google access does not automatically delete your Phoenix account or records subject to retention duties. Phoenix’s use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including its Limited Use requirements where applicable.
We receive data directly from you when you complete the registration form, contact support or use a contact channel published on this website. We also generate limited technical records when you submit a request, to enforce submission limits, detect abuse and confirm delivery.
We do not purchase personal data, obtain it from data brokers or build profiles from social networks. If an external link takes you to Binance, a bank or another provider, that service applies its own privacy policy.
Registration only asks for your name and email. After verification, the application will ask you to create a password and configure Authenticator to protect your account. We do not ask for API keys, bank credentials or payment instructions in this form. If we receive information we do not need, we may delete it without processing it.
| Processing activity | Data, purpose and basis | Retention | Recipients |
|---|---|---|---|
| Account registration | Name, email and acceptance of terms. Create the account, verify email and provide access to the trial. Basis: pre-contractual measures and service provision. | Throughout the relationship and applicable retention periods. | Support team; hosting, security and email delivery providers. |
| Support and communications | Contact details and message content. Handle enquiries, rights requests and complaints. Basis: consent and legitimate interest. | For as long as needed to handle the matter and up to twelve months afterward. | Support team; email provider. |
| Security and abuse prevention | Request identifier, cryptographic representation of the network, date and time, and delivery or error records. Enforce submission limits, prevent fraud and protect the service. Basis: legitimate interest and legal obligation where applicable. | Limited periods proportionate to the purpose, according to technical configuration and applicable law. | Infrastructure and security providers. |
| Theme preference | Theme value saved in the browser's local storage. Remember your chosen appearance. Basis: consent or necessary functionality. | Until you clear your browser data. | Only your browser; Phoenix does not receive this value. |
We do not use form data for advertising, sale, commercial profiling or automated decisions with legal effects. Registration is processed automatically with email and security checks.
You can withdraw your consent at any time. Withdrawal does not affect processing carried out before withdrawal and may prevent us from completing registration if it has not yet concluded.
Your name, email and acceptance of the terms are required to create your account. Your password and Authenticator are configured in the application after email verification.
Information you submit must be accurate, complete and up to date. Do not use another person's data without authorization or fictional identities to register. If your details change during registration, you can request correction through the privacy contact channel.
We may request reasonable clarification to verify the information. An incomplete, contradictory or fraudulent request may be rejected or archived, without prejudice to other applicable measures.
Only the Phoenix support team and providers of hosting infrastructure, email delivery, security and abuse prevention may access the data. These providers act on Phoenix's behalf, with limited access and confidentiality obligations.
We do not sell or rent your data. We do not share it with Binance or banks for this request. We will disclose it to competent authorities only where there is a legal obligation or valid request, or where necessary to defend rights.
Some infrastructure or email providers may process information outside Venezuela. When this occurs, we will apply reasonable contractual and security measures to protect the data and limit access to what is necessary.
We retain account data during the relationship and the records needed to handle complaints, prevent repeated use of the trial and meet applicable obligations. Historical admission requests retain the previously disclosed period of up to twelve months from the decision or last interaction. Technical security records are retained for limited periods proportionate to their purpose.
When information is no longer needed, we delete or anonymize it. Operational account information is governed by the customer agreement and application controls.
You can request access, rectification, updating, erasure, restriction, objection, portability and withdrawal of consent. Write from the same email used in your request to soporte@phoenix7ai.com.
| Right | What you can request |
|---|---|
| Access | Confirmation of whether we process your data and a copy of the relevant information. |
| Rectification | Correction of inaccurate or incomplete data, including updates to your operational profile. |
| Erasure | Deletion of data no longer needed, subject to legal retention obligations. |
| Restriction and objection | Restriction of processing or objection to certain purposes, where applicable. |
| Portability | Delivery of the data you provided in a structured, commonly used format, where provided by law. |
| Withdrawal of consent | Revocation of consent for future processing, without affecting processing already performed. |
| No automated decisions | We do not use automated decisions with legal effects to determine commercial admission. |
| Complaint | Filing a complaint with the competent data protection authority. |
Exercising rights is free, except for manifestly unfounded or excessive requests as permitted by law. We may request reasonable information to verify your identity before handling the request. We will respond within the period established by applicable law or, failing that, within a reasonable period.
If you believe we have not properly handled a request or that processing does not comply with this notice, first email soporte@phoenix7ai.com so we can review it. You may also file a complaint with the competent data protection authority.
Access to data is limited to personnel and processors who need it for the purposes described. We apply confidentiality obligations, access control and least privilege. We do not share your request with other applicants or use it to promote third-party services.
We apply reasonable technical and organizational measures, such as encryption in transit, access control, least privilege, security records and separate environments. No system is completely infallible; if a relevant incident occurs, we will act according to applicable law.
This website does not use advertising cookies. It saves your theme under the key phoenix-public-theme and your statistics choice under phoenix-public-analytics-consent, in your browser's local storage. The choice expires after 180 days; you can change it earlier from “Privacy preferences” in the homepage footer.
Only if you accept, we use GoatCounter hosted on our Hetzner server to count visits and actions: sections viewed, demo, plans, free-trial clicks and visits to the trial section. Sources are limited to known labels such as Google, Instagram or Telegram; we do not send full addresses, URL parameters, form fields, names, emails, phone numbers, bank details or information about real orders.
Aggregated page, source and browser statistics are retained for 90 days. We do not store individual visits or IP addresses in the statistics database. To estimate distinct visitors, GoatCounter may temporarily associate the IP address and browser in memory for up to eight hours. Data is not sent to an external analytics provider. Private backups are retained for seven additional days.
You can decline and continue using the homepage and form. We respect Global Privacy Control and Do Not Track signals; withdrawing acceptance stops subsequent submissions without retroactively deleting statistics already aggregated. Measurement is limited to the public page: it is not included in the operational dashboard and does not identify customers. You can change your choice on the homepage or clear the site's data in your browser.
We do not include advertising pixels or third-party scripts on the public homepage.
The website and account registration are intended for adults with legal capacity to operate. We do not request or wish to receive data from minors. If we detect a minor's information, we will delete it.
Do not submit other people's data without their authorization. If you include information about a partner, employee or counterparty, you confirm that you have a basis for sharing it and have informed that person.
This website may mention or link platforms such as Binance P2P, Bybit P2P, OKX P2P, banks, Telegram, Windows or Android. Those services are operated by third parties and have their own privacy policies and terms. Phoenix does not control their practices or automatically receive data you enter on them.
Do not use external links to send us credentials or sensitive information. When you leave this website, review the destination service's policy before providing data.
The names and logos of Binance, Bybit, OKX, Banco de Venezuela, BBVA Provincial, Banesco, Bancamiga, Telegram, Windows and Android belong to their respective owners. They are shown solely to identify platforms, integrations or compatibility. Their presence does not imply sponsorship, partnership, recommendation or endorsement of Phoenix.
Registration is processed automatically: we verify email, apply abuse limits and require security setup. There is no manual commercial assessment to create an account. Trial activation and operational features retain their configuration, identity and compatibility checks.
We may update this notice when the form, processing or applicable regulations change. We will publish the current version on this page with its date. If a change is material, we will endeavor to communicate it through available channels.
Last updated: November 1, 2026. Effective date: November 1, 2026. Version: 2026-11-01.
For any privacy enquiry, email soporte@phoenix7ai.com. You can use the same channel for registration enquiries.